Refund Policy

Last Updated: 2026-10-11

This Refund Policy applies to all TokenPromotePro services: Token Launchpad, Social Boost, Master Liquidity Engine, SWR Deep Scan, Alpha Vault, and any other paid feature on the site.

Digital services begin execution immediately upon payment confirmation and consume infrastructure resources right away. Service fees are therefore non-refundable once the service has been delivered or has started running. All payments are in SOL on Solana mainnet — there are no fiat or off-chain payment channels, and refunds are always issued in SOL to the original payment wallet.

Refund ceiling: a refund never exceeds the amount TokenPromotePro actually received from you minus non-recoverable costs already incurred on your behalf (network gas, account rent, routing tips, third-party fees). We never refund funds we did not receive.

• Duplicate or accidental double payment for the same order.
• Payment confirmed but service not provisioned due to verified internal failure.
• Technical incident on our side that prevents delivery and cannot be remediated within a reasonable window.

• The service fee is non-refundable once the payment transaction is confirmed.
• The trading budget is separate from the fee. You may end a session early or let it expire — in either case, the remaining unused SOL is swept from the master and child wallets back to your original payment wallet, minus the sweep transaction fees. This return is available on demand and is processed automatically on-chain.
• Budget already consumed — executed SOL→token swaps, network gas, Jito routing tips, and associated token account (ATA) rent — has been spent with the network and third-party providers and is not recoverable by anyone.
• Purchased tokens remain in the session's child wallets; they are not liquidated into SOL as part of the refund sweep.
• Residual balances below 0.005 SOL per sub-wallet ("network dust") are retained to cover operational overhead and are non-refundable.
• A refund sweep is executed exactly once per session. Once a session has been refunded or swept, it cannot be refunded again.

• Change of mind after service execution has started.
• Market volatility, token price movement, or expected ROI not achieved.
• Issues caused by third-party platforms, RPC providers, or wallet-side actions outside our control.
• Residual network dust below 0.005 SOL per sub-wallet used for operational overhead.
• All network-level costs: blockchain transaction fees, rent deposits, and routing tips are paid to the Solana network or infrastructure providers, never to TokenPromotePro, and cannot be returned by us.

• Token creation fees (0.05 SOL base plus any selected add-ons) are non-refundable once the transaction is confirmed on-chain. The mint, metadata, authority revocations, and service fee execute atomically in a single signed transaction.
• Solana network rent (~0.02 SOL) and transaction fees are collected by the Solana network, not by TokenPromotePro, and cannot be refunded under any circumstance.
• Failed or rejected transactions do not debit the service fee — no refund is needed in that case.
• Refunds are not available for mistakes in token name, ticker, supply, decimals, image, or social links entered by the user, nor for authority revocations you chose to enable.

• Social Boost campaign fees are non-refundable once the payment is confirmed and the campaign has been activated.
• SWR Deep Scan unlock fees are non-refundable once the report has been generated.
• Alpha Vault unlock fees are non-refundable once access has been granted.
• Each on-chain transaction activates exactly one service instance; replayed payment signatures are rejected and do not create additional refundable claims.

Email your request to [email protected] with payment signature, wallet address, order timestamp, and issue details. Master Liquidity budget refunds do not require an email — use the "End & Refund" action in your session dashboard.

Approved refunds are processed on-chain to the original payment wallet where technically possible, typically within 7 business days. Refunds are never issued in fiat currency, to a different wallet, or more than once per payment.